As we reflect on the past twelve years of our ISI Insider publication, we remain grateful for the opportunity to connect with you on a monthly basis.  Our mission is to provide you with actionable content that you can immediately apply to enhance operations and support your business.    

This month, we are featuring a report from ISI Central Reporting that provides a quick snapshot and overview of store practices and procedures.  This report provides powerful insights into store operations, designed to enhance your staff’s utilization of the Service Review program and drive exceptional sales performance. 

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Join us for the AOCA iFLEX show co-located with The Car Wash Show in Las Vegas, Nevada, from May 8-10, 2023!

Experience the latest innovations, connect with industry professionals, and expand your knowledge through educational sessions and workshops led by industry experts.

Be sure to visit us at Booth #2753 to learn more about the new LubeSoft® enhancements and how they can impact your business and customer service. Our team of experts will be available to answer your questions and provide valuable insights into how LubeSoft® can make a real difference in your business.

You can register now at the Car Wash Show website!

Integrated fleet card payment processing has arrived! With this integration, seamlessly and efficiently accept fleet cards with an EMV certified payments solution from ISIPay™.   Read More

Have you started using TXT2PAY yet? It’s the ultimate solution for contactless, hassle-free, and secure payments for your customers. With TXT2PAY, your customers can receive a text message at checkout with a summary of their work order and instructions on how to pay via credit card through their phone. Read More

PLEASE READ THIS AS YOU MAY BE REQUIRED TO UPDATE YOUR THIN CLIENTS BEFORE APPLYING THE UPCOMING OPERATING SYSTEM UPDATE.

The 22.4 LubeSoft release and Operating System Updates will soon be available and we would like to highlight some important details for you to know. Changes to hardware may be required, so please read carefully below.

• If you are currently using Zotac Thin Clients, they will work with the new Operating System.

• If you are currently using Thin Clients not branded as “Zotac”, they will need to be upgraded to the new Zotac CI331 Thin Clients in order to support the new Operating System. However, unlike the older Zotac Thin Clients, the new Zotac CI331 will only work with the new Operating System. As such, they need to be installed immediately after upgrading to the new Operating System.

Note: older versions of Zotac Thin Clients are end-of-life and unavailable for purchase, so the upgrade path requires a Zotac CI331.

To help identify your Thin Clients, an image of the top of the Zotac Thin Client is below.

If you would like assistance in determining the next best steps for your company, please reach out to your ISI salesperson for personalized advice. 

Questions? Call your ISI salesperson at 800.922.3099 or visit us at ints.com.