ISI Software is providing this service to help ensure a safe and secure environment for all users. If external parties find any sensitive information, potential vulnerabilities, or weaknesses, please help by responsibly disclosing it to ResponsibleDisclosure@fullsteam.com.

This policy applies to ISI Software hosted applications and to any other subdomains or services associated with products. ISI Software does not accept reports for vulnerabilities which solely affect marketing websites (ISI Software), containing no sensitive data.

Security researchers must not:

  • engage in physical testing of facilities or resources,
  • engage in social engineering,
  • send unsolicited electronic mail to ISI Software users, including “phishing” messages,
  • execute or attempt to execute “Denial of Service” or “Resource Exhaustion” attacks,
  • introduce malicious software,
  • execute automated scans or tools that could disrupt services, such as password guessing
    attacks, or be perceived as an attack by intrusion detection/prevention systems,
  • test in a manner which could degrade the operation of ISI Software systems; or
    intentionally impair, disrupt, or disable ISI Software systems,
  • test third-party applications, websites, or services that integrate with or link to or from ISI Software systems,
  • delete, alter, share, retain, or destroy ISI Software data, or render ISI Software data
    inaccessible, or,
  • use an exploit to exfiltrate data, establish command line access, establish a persistent
    presence on ISI Software systems, or “pivot” to other ISI Software systems.

Security researchers may:

  • View or store ISI Software nonpublic data only to the extent necessary to document
    the presence of a potential vulnerability.

Security researchers must:

  • cease testing and notify us immediately upon discovery of a vulnerability,
  • cease testing and notify us immediately upon discovery of an exposure of nonpublic
    data, and,
  • purge any stored ISI Software nonpublic data upon reporting a vulnerability.

Thank you for helping to keep ISI Software and our users safe!