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Archive for : ISI Insider

ISI TXT2PAY®: Available Now!

The wait is over! Contactless payment for our ISIPay customers is now available.  Offer your customers the ease of quick and secure payment through TXT2PAY.  At cash out, a text message may be sent to your customer with a work order summary and instructions on how to pay via credit card through their phone. 

TXT2PAY keeps your customer’s information safe, allows your service team to focus on the service performed instead of getting payment, and increases customer retention.  We have partnered with Throttle’s NextGen Payments, powered by AuthVia, to offer your customers a bank-grade secure option to text their payment.  

Benefits and Features

  • 100% Contactless Payment
  • Works on any Mobile Device
  • No App or Password Needed
  • Eliminate PCI Liability
  • ISIPay Integration Required

For more information, contact the ISI sales department at 800.922.3099 or visit us at ints.com.

 

2022 iFLEX Tradeshow

Join us at this year’s AOCA iFLEX show held May 9-11, 2022, co-located with The Car Wash Show in Nashville, Tennessee!  iFLEX offers the opportunity to network with industry professionals, discover new products, and learn from industry experts.   Read More

ISI Central Reports: Part 2

We believe having actionable and useful tools at your fingertips makes a huge difference in the operations of your business.  Last month, we reviewed Fleet Return Analysis and Business and Statistics as two of our featured ISI Central Reports.  This month, we are featuring two reports that provide a quick snapshot and overview of store practices and procedures.    Read More

ISI Central Reports: Part 1

Having the right tools to support the flow of your business is key to maximizing your time, effort, and productivity.  If you are not already familiar with or taking advantage of the reporting functions within ISI Central Reporting, we encourage you to review what is available!  Over the next few months, we will be featuring some of the reports available to support your operational needs. Explore the reports available to you below to learn more. 

  • Fleet Return Analysis
    • If you are interested in maintaining and/or building your fleet vehicle traffic, use the Fleet Return Analysis report to review which of your current fleets have had vehicles come in over the last six months, the previous six months and the previous year to determine which have come in but haven’t recently returned.  The report provides contact information for follow up.
  • Business Summary and Statistics 
    • The Business Summary & Statistics Report gathers a number of key indicators and statistics into one document that can be reviewed daily or for a specific date range.  The summary page includes a number of key metrics, such as the number of oil changes completed and what types of oils were used, and how many new and repeat customers came in for service.  The statistics page(s) provide sales numbers and percentages of categories of parts and services sold.

Would you like more information? Contact your ISI salesperson at 800.922.3099 or visit us at ints.com.

LubeSoft and ISICentral: The Latest Enhancements

The new year always presents an opportunity to focus on what is most important. We’ve said this before and will continue to repeat ourselves; without our customers, we wouldn’t be where we are today.  Your input is deeply valued by our team.  Our recently added enhancements are all focused around meeting your needs based on your feedback.  Our goal is to provide you with relevant tools to support the functions of your business.  

Added Features 

  • LubeSoft® enhanced Electronic Manual Screen (ESM) with added information and tools for your technicians, including engine and vehicle diagrams, lighting part numbers, and wiper blade sizes.
  • ISIPay Integrated credit card processing. ISIPay is a fully integrated credit card processing solution that features end-to-end encryption within a single payment processor. Save on fees and eliminate credit card processing input errors with integrated ISIPay terminal. Wired and Wireless terminals available. (US customers only)
  • ISI Central Setups: New tools have been added to more easily manage the main LubeSoft setups, especially for multi-store operators.  
  • Coming Soon: ISI TXT2PAY® option to use in conjunction with ISIPay integrated credit card processing. Offer your customers a secure, contactless, quick and easy option to text their secure payment. (US customers only)

Interested in learning more about the new features? Contact your ISI sales person at 800.922.3099 or visit us at ints.com.