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Archive for : ISI Insider

Merchant Partners: The Value of an Integrated System

March ISI Insider

Last month we discussed the process and intricacies of choosing a credit card processor. It’s an important decision, one that affects all aspects of your business. This is why we are excited about our partnership with Merchant Partners. Merchant Partners offers a unique and forward thinking approach to credit card processing. The integration between LubeSoft® and Merchant Partners provides a seamless approach with fair pricing and transparent practices. Read More

Credit Card Processing Solutions

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Accepting credit cards should be a simple process, but all too frequently, frustration over middleman costs and processing fees is overwhelming – especially for small businesses.    Every dollar spent on fees is more acutely felt as lost profit.  However, the advantage credit card processing provides is clear to your customers through increased security and convenience. Read on to understand what to look for in a processor and how to keep your costs low.  How can you get the most out of accepting credit, debit, fleet and gift card payments?

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In loving memory of Howard “Howie” Loewen (1947-2015)

We are deeply saddened by the loss of one of our own, Howie Loewen. Howard “Howie” W. Loewen of Portland, Oregon passed away at the age of 68 on December 24, 2015 surrounded by family.

With over 38 years of experience in the fast lube industry, and nearly 23 years at ISI, Howie Loewen was one of the nation’s most respected fast lube consultants. In addition to serving as ISI’s Senior Consultant to fast lubes, Howie was responsible for training ISI installers and customers to use LubeSoft® and LubeManager™ products.  In his career, he installed over 200 ISI systems throughout the US and Canada, impacting countless businesses with his ability to train, educate, and empower.

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webCentral Reporting: Business Summary and Statistics

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Reporting plays a large role in the ability to make informed decisions regarding your business. No one wants to waste valuable time wading through confusing data, trying to make sense of how it impacts day-to-day operations.
The Business Summary and Statistics report in webCentral is designed for owners to quickly and easily obtain a snapshot of business operations by store, by date range.  The operator requested metrics provided on this report will help you quickly make informed operation decisions about your store(s).

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LubeSoft® Gift, Fleet and Credit Card Processing (cont.)

Last month we introduced you to our newest credit card integration with Merchant Partners.  This month we want to focus specifically on the gift card and fleet card capabilities.

Merchant Partners has introduced one of the most unique and forward thinking gift card programs in the industry. Instead of the customary charges for each card activity  (activation, balance check, card usage, etc.) the only charge occurs when the card is redeemed.  Custom cards are included at no extra charge with the program.   For franchised or large store groups, Merchant Partner’s newly released enterprise solution manages the money from card sale to redemption between all participating locations.  The business rules are customizable to your specific operational needs, creating a seamless highly customer-friendly solution.

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